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Logistics by the Numbers: The Results Speak for Themselves

On-Demand routing

<30 seconds

875+ Million

Global Deliveries

$275 Million

Logistics savings

The Locus Solution

The Locus Solution

  • Locus’ delivery management software helps you adhere to your SLAs by aligning your fleet and costs with customers' delivery preferences.

  • Our new feature, Delivery Linked Checkout, can help you align your operational excellence with customer expectations by providing pivotal insights into customers’ behavior to deliver customized delivery experiences, and leading to customer delight.

  • Our delivery solution also uses on-ground post-execution data to enhance future deliveries. 

Delivery challenges faced by last mile players

icon-Inefficient Fleet Management

Lack of customized delivery experience

*Customers want better delivery experiences: fast and customized are the keywords.

*With an inefficient capacity management, retailers can’t provide customers with expected delivery options, leading poor experience and shift in loyalty.

icon-SLA breach

Inefficient order management

An order management system that cannot accommodate a massive surge in orders due to lack of automation and also doesn’t enable automated returns and cancellations

icon-Wrong Delivery addresses

Driver burnout

*Long waiting hours lead drivers to spend more time on the road. Lack of proper tools to help them navigate on-ground obstacles like traffic, road closures, lead to poor productivity levels.

icon-No Visibility for delivery-hub managers

Unable to plan driver time off:

*Delivery and operation managers may not be able to accommodate the sudden surge in orders and may have to assign them to available vehicles and drivers.

*Such multiple manual interventions can lead to order cancellation and delayed deliveries.

icon-inefficient-fleet-management

Third Party Carrier Troubles

Subpart carrier performance leading to breaches in SLA and hindered customer experience. Existing Delivery Management Solution

How Locus’ Delivery Management Software Can Aid Your Last-Mile Delivery Endeavours

image
  • Provide customers with preferred delivery slots without compromising operations excellence
  • Reward repeat customers with premium slots by adding a surcharge
  • High first-attempt delivery & friction-free cancellations
  • Sustainable slots for eco-friendly customers
  • Club reverse and forward logistics to save transportation costs

CEP

Intelligent Carrier Management

  • ShipFlex can help retailers access large network of carriers 
  • Assign orders to suitable carriers with smart rule based automation
  • Eliminate kickbacks and favoritism practices and pritotize order safety and customer experience
  • Track captive, contracted and third party deliveries all on a single dashboard
Capacity Planning
  • Effectively manage fleet by accommodating for drivers’ time off 
  • Organize deliveries by planning for driver and vehicle availability in advance

Home Services
  • Accommodate large volumes of orders across multiple fulfillment channels with ease
  • Automated returns and cancellations

Control Tower

  • Geofence Breach Alerts 
  • Gain control over your fleet to reroute in-case of any deviations during any point of fulfilment journey

Optimized Routing

  • Optimized routes and automatic allocation of jobs to service executives as per their skills, customer preference, and various other business constraints.
  • Accommodate on-demand orders with smart routing 
  • Navigate through on-ground constraints like traffic, road closures, more through dynamic routing .

B2B Distribution-1
Advanced Analytics:
  • Identify inconsistencies in workforce performance
  • Incentivize better workforce productivity with actionable insights
  • Asses profitability for each route to allocate more well-suited capacity.

Order Tracking

  • Provide your customers with single tracking page to track their orders and chat or cancel the order
  • Proactively send notifications to customers when there is a delay

image
  • Drivers can check their priority tasks for better productivity
  • Visibility of on-ground obstacles like traffic and road closures for faster deliveries
  • Digital proof of delivery 
  • Performance monitoring of drivers

Locus for Retailers

image
  • Cut down sorting time by 30% or more to decrease time under the roof for drivers.

  • Reduce chances of delayed delivery and personnel costAuto assign perishable orders to the reefer vehicles to avoid spoilage

  • Provide customers with preferred delivery slots without compromising operations excellence
  • Reward repeat customers with premium slots by adding a surcharge
  • High first-attempt delivery & friction-free cancellations
  • Sustainable slots for eco-friendly customers
  • Club reverse and forward logistics to save transportation costs
image

Intelligent Carrier Management

  • ShipFlex can help retailers access large network of carriers 
  • Assign orders to suitable carriers with smart rule based automation
  • Eliminate kickbacks and favoritism practices and pritotize order safety and customer experience
  • Track captive, contracted and third party deliveries all on a single dashboard
Capacity Planning
  • Effectively manage fleet by accommodating for drivers’ time off 
  • Organize deliveries by planning for driver and vehicle availability in advance
CEP

  • Accommodate large volumes of orders across multiple fulfillment channels with ease
  • Automated returns and cancellations
Home Services

Control Tower

  • Geofence Breach Alerts 
  • Gain control over your fleet to reroute in-case of any deviations during any point of fulfilment journey

Optimized Routing

  • Optimized routes and automatic allocation of jobs to service executives as per their skills, customer preference, and various other business constraints.
  • Accommodate on-demand orders with smart routing 
  • Navigate through on-ground constraints like traffic, road closures, more through dynamic routing .

Advanced Analytics:
  • Identify inconsistencies in workforce performance
  • Incentivize better workforce productivity with actionable insights
  • Asses profitability for each route to allocate more well-suited capacity.

Order Tracking

  • Provide your customers with single tracking page to track their orders and chat or cancel the order
  • Proactively send notifications to customers when there is a delay
B2B Distribution-1

  • Drivers can check their priority tasks for better productivity
  • Visibility of on-ground obstacles like traffic and road closures for faster deliveries
  • Digital proof of delivery 
  • Performance monitoring of drivers
image

Locus for Retailers

  • Cut down sorting time by 30% or more to decrease time under the roof for drivers.

  • Reduce chances of delayed delivery and personnel costAuto assign perishable orders to the reefer vehicles to avoid spoilage
image

Business Benefits of Locus’ delivery management software

icon-customer experience

Operational Excellence

Ace last-mile deliveries with capacity-led booking delivery management solutions to customer delight

icon-customer experience

Customer Loyalty

Rewarding customers with premium slots while adhering to SLAs will help you build loyalty

icon-better ROI

Revenue generation

Deliver orders within specified SLAs without compromising on operational excellence

icon-better SLA

Better SLA adherence rate for future deliveries

AI within our route optimization software provides on-ground post-execution data to improve future deliveries.

Improve Business Ethics

With robust the carrier management system, last mile disaptchers has zero control over assigning orders to carriers of his choice.

icon-customer-experience

Expand Business Reach

With an intelligent transporter management system, expand your brand reach to multiple geographies while maintaining strong control over cost and quality

Resources & Insights

Americas Omnichannel Retail Landscape- A Case for Last-Mile Excellence

E-book

America's Omnichannel Retail Landscape: A Case for Last-Mile Excellence
Download now
Establish Your Right To Win- The Definitive CEP Playbook

White Paper

Establish Your Right To Win: The Definitive CEP Playbook
Download now
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Case Study

How to reduce manual shipment processes for courier services
Download now

Want to know how Locus can boost your profits?