One Platform.
Every Mile.
Smarter Fulfillment.

Locus is built for modern retail, unifying the first to last mile, across every channel, fleet, and mode.

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What Makes Locus Better Than DispatchTrack

The Locus product platform equips organizations with robust planning, execution, and analytics tools for seamless, multichannel retail fulfillment across all miles, modes, and channels. Unlike solutions that primarily focus on specific legs of the supply chain, Locus integrates first, middle, and last-mile logistics into a unified, intelligent ecosystem.

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Omni-Channel Retail Fulfillment

Deliver seamless customer experiences across all miles, all channels, while scaling demand through flexible delivery and fulfillment modes.

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Seamless Logistics Operations

Connect business systems, third-party stakeholders, teams, & customers via simple 4-point integrations to an intuitive, easy-to-use platform

Enhanced customer experience

Unmatched Customer Support

Resolve issues quickly with an expedited ticket resolution time of under 40 minutes for minimal downtime

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Easy to integrate carrier network

Maximize shipping coverage with an API-driven network of over 160 carriers, ranging from local couriers to international giants

Don’t take our word for it, read what your competitors are saying about us

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lulu

With Locus’ ShipFlex, we are looking to streamline third-party deliveries with rich carrier integrations, real-time tracking and more onto a single dashboard.This enables us to take full control of our third-party order-to-delivery process.

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Thanks to Locus’s real-world ready dispatch management platform, we’ve improved our order visibility, optimized our delivery routes, enhanced our communication with rider personnel, and increased our on-time delivery performance.
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Locus has elevated our logistics operations to new heights of performance and productivity Their advanced parcel sorting technology, combined with geocoding and route allocation, has transformed our order processing
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nestle

We use Locus to enable end-to-end visibility in our in-transit transport. Instead of using excel files and consolidating multiple files from various transporters, we now have one platform to track everything.

Product Capability Comparison

Product Capability locus-logo DispatchTrack
Checkout Aware Fulfillment ✅ Intelligent slotting, dynamic pricing, self-scheduling ❌ No direct checkout integration
Order Management ✅ Multi-leg lifecycle tracking ⚠️ Focused on the delivery stage only
Stock Management ✅ SKU, batch & component-level visibility from order to delivery​ ❌ Not part of the platform
Workforce Management ✅ Real-time resource visibility, shift management ⚠️ Limited to assigned deliveries
Carrier Management ✅ Auto-allocation to 160+ global and regional Carriers ❌ Primarily static route assignment
Transporter Management ✅ SLA Tracking, contract-based allocations, tracking, and automated reconciliations ⚠️ Not a core feature
Route Planning ✅ Cost, SLA, and capacity-aware routing with 200+ constraints ⚠️ Predictive but limited cost optimization
Geocoding ✅ ML-based address correction engine ⚠️ Relies on input accuracy
Dispatch & Reconciliation Management ✅ Scan-based workflows, cash/SKU reconciliation ⚠️ Not a core feature, limited reconciliations
Control Tower ✅ End-to-end orchestration across miles ⚠️ Delivery-level visibility, last mile focused
Driver App ✅ Native, street-level routing, real-time updates, scanning, exception workflows ⚠️ Frequent user issues (GPS, UI lag)
Alerts and Notifications ✅ Real-time ETAs, with Email/SMS/IVR/WhatsApp alerts ✅ Real-time ETAs & delivery updates
Tracking Page ✅ Branded experience, real-time ETAs ✅ Live tracking with ETA updates
Reverse Logistics ✅ Fully integrated, returns orchestration ❌ Not natively supported

What the Experts Say

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gartner
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Streamline your logistics operations to deliver value to your customers