--- title: How to Tackle the Logistical Challenges of Reverse Logistics description: Master reverse logistics challenges with insights on reducing revenue loss, exploring trends, innovations, and future strategies to optimize supply chains. image: https://info.locus.sh/hubfs/reverse-logistics.jpg --- [![locus-infocus-logo](https://23584523.fs1.hubspotusercontent-na1.net/hubfs/23584523/locus-infocus-logo.svg)](https://locus.sh/) # Reverse Logistics: The Most Disruptive Leg in Logistics. September 27 2023 11:00 AM EST ### Get a Recording! #### Trusted By ![logo-tforce](https://info.locus.sh/hubfs/Events%20LP%20Assets/logo-tforce.svg) ![logo-nestle](https://info.locus.sh/hubfs/Events%20LP%20Assets/logo-nestle.svg) ![logo-unilever](https://info.locus.sh/hubfs/Events%20LP%20Assets/logo-unilever.svg) ![logo-mars](https://info.locus.sh/hubfs/Events%20LP%20Assets/logo-mars.svg) ![logo-scjohnson](https://info.locus.sh/hubfs/Events%20LP%20Assets/logo-scjohnson.svg) ![logo-capitol-lighting](https://info.locus.sh/hubfs/Events%20LP%20Assets/logo-capitol-lighting.jpg) ![tata-1mg-logo](https://info.locus.sh/hubfs/Emailer%20images/locus-pharmacy/tata-1mg-logo.png) ![logo-bluedart](https://info.locus.sh/hubfs/Events%20LP%20Assets/logo-bluedart.svg) ![rating-gartner](https://info.locus.sh/hubfs/rating-gartner.svg) 4.3 / 5 rating ![rating-capterra](https://23584523.fs1.hubspotusercontent-na1.net/hubfs/23584523/rating-capterra.svg) 4.6 / 5 rating ![rating-g2](https://info.locus.sh/hubfs/rating-g2.svg) 4.5 / 5 rating ## About the webinar With e-commerce rapidly expanding in North America, so are product returns. Every return is a lost sale, and poorly-handled returns bleed more revenue by raising costs and reducing customer satisfaction.  As expectations around convenience and flexibility continue to rise, projections estimate the value of returned goods purchased online in North America to reach $ 256.4 billion, by 2029. This is slightly more than a quarter of returns across all channels (in-store and online) in 2022, which was at $816 billion. This lost revenue surpasses the amount the U.S. federal government allocated to education, training, and employment programs in 2022. These staggering numbers make it imperative to plug unnecessary revenue loss by tackling logistical challenges and the hidden inefficiencies plague the reverse logistics chain. Join us on an insight packed journey where we will unfold various ways on how players in the market have been efficiently addressing this highly disruptive leg of the logistics journey.   [Watch on Demand!](https://share.hsforms.com/16jvJUGthSveZcNk8JB5-nQbmdr3) ## Key discussion points Understanding the growing importance of Reverse Logistics Market Projections & Revenue Impacts Logistical Challenges & Economic Impact Strategies & Innovations to help solve the challenges Future Growth & Opportunities ## Panelist ![Brian](https://info.locus.sh/hubfs/Brian.jpg) ##### Brian Mclean Director Sales - North America [![linkedin icon](https://info.locus.sh/hubfs/raw_assets/public/locus-theme/images/events-page/icon-linkedin.svg)](https://www.linkedin.com/in/brian-mclean-a1429711) Brian McLean is a seasoned sales leader with a distinguished career spanning over two decades in the industry. Brian serves as Director of Sales - North America at Locus, a global last-mile logistics technology company that enables enterprises to achieve last-mile excellence. In his current role, Brian leads the sales and revenue generation efforts such as pipeline development, customer acquisition, and retention, strategic planning, etc.  Prior to joining Locus, Brian held several key sales leadership positions in major corporations such as Transflo and Omnitracs, where he outpaced sales objectives, helped foster innovation, and contributed significantly to the company’s sales pipeline. [Watch on Demand!](https://share.hsforms.com/16jvJUGthSveZcNk8JB5-nQbmdr3) ## Growth, Delivered [![bluedart-dhl-customer-success-story](https://info.locus.sh/hubfs/Emailer%20images/vendor-newsletter-template/bluedart-dhl-customer-success-story.png)](https://www.youtube.com/watch?v=rXK8Fcbmq-s) [![Video Thumbnail](https://23584523.fs1.hubspotusercontent-na1.net/hubfs/23584523/video-thumbnail-1.jpg)](https://www.youtube.com/watch?v=157xXkvnA4g&t=22s) [![video thumbnail 4](https://info.locus.sh/hubfs/video%20thumbnail%204.jpg)](https://www.youtube.com/watch?v=KBntHkOa78s&t=117s) [![video thumbnail 2](https://info.locus.sh/hubfs/video%20thumbnail%202.jpg)](https://www.youtube.com/watch?v=7VwNrW2Ej94&t=2s) ## Resources & Insights ![Screenshot 2023-04-11 at 1.03.08 PM](https://info.locus.sh/hubfs/Screenshot%202023-04-11%20at%201.03.08%20PM.png) Blog ##### ShipFlex for Flexible and Fast Deliveries [Read more](https://blog.locus.sh/shipflex-for-flexible-fast-deliveries/) ![Screenshot 2023-04-11 at 1.06.31 PM](https://info.locus.sh/hubfs/Screenshot%202023-04-11%20at%201.06.31%20PM.png) PRESS RELEASE ##### Locus Unveils ‘ShipFlex’ To Equip Businesses With Flexible & Intelligent Third-Party Delivery [Read more](https://locus.sh/press-releases/locus-unveils-shipflex-intelligent-third-party-delivery/) ![image-1x2](https://info.locus.sh/hubfs/image-1x2.jpg) EBook ##### Omnichannel Retail Fulfillment and the Role of Logistics [Read more](https://locus.sh/ebooks/omnichannel-retail-fulfillment-and-the-role-of-logistics/) ![image-3x2](https://info.locus.sh/hubfs/image-3x2.jpg) Playbook ##### Establish Your Right To Win: The Definitive CEP [Read more](https://locus.sh/ebooks/cep-industry-trends-expectations-solutions/) ![image-4x2](https://info.locus.sh/hubfs/image-4x2.jpg) Whitepaper ##### Buying vs. Building Logistics Software: How to Choose? [Read more](https://locus.sh/whitepaper/buying-or-building-logistics-software/) ![image-5x2](https://info.locus.sh/hubfs/image-5x2.jpg) Blog ##### Time Under The Roof: The Bane of CEP Business Growth and What can Be Done about it [Read more](https://locus.sh/time-under-the-roof-impact-on-cep/) ![image-6x2](https://info.locus.sh/hubfs/image-6x2.jpg) EBook ##### How a Dispatch Management Platform Optimizes Your Last Mile [Read more](https://locus.sh/ebooks/how-dispatch-management-platform-optimize-last-mile/) ![image-2x2](https://info.locus.sh/hubfs/image-2x2.jpg) EBook ##### Same-day delivery: The True Game changer [Read more](https://locus.sh/ebooks/same-day-delivery/) ## In focus ![beat-shipping-bottlenecks](https://info.locus.sh/hubfs/beat-shipping-bottlenecks.jpg) ![a-new-era-for-supply-chains](https://info.locus.sh/hubfs/a-new-era-for-supply-chains.jpg) ![insights-from-gartner-2](https://info.locus.sh/hubfs/insights-from-gartner-2.jpg) ![navigating-demand-surge-1](https://info.locus.sh/hubfs/navigating-demand-surge-1.jpg) ![masterclass-how-to-ensure-effective](https://info.locus.sh/hubfs/masterclass-how-to-ensure-effective.jpg) ![distribution-and-transportation-demand-management-strategy-in-the-digital-era](https://info.locus.sh/hubfs/distribution-and-transportation-demand-management-strategy-in-the-digital-era.jpg) ![enhance-the-customer-experience-webinar](https://info.locus.sh/hubfs/enhance-the-customer-experience-webinar.jpg) ![win-customer-delight-webinar](https://info.locus.sh/hubfs/win-customer-delight-webinar.jpg) ![turn-logistics-operations](https://info.locus.sh/hubfs/turn-logistics-operations.jpg) ![omnichannel-future-of-retail](https://info.locus.sh/hubfs/omnichannel-future-of-retail.jpg) ![image-infocus-01](https://23584523.fs1.hubspotusercontent-na1.net/hubfs/23584523/image-infocus-01.png) ![medicine-delivery](https://info.locus.sh/hubfs/medicine-delivery.jpg) ![build-vs-buy](https://info.locus.sh/hubfs/build-vs-buy.jpg) ![omnichannel-retail-market](https://info.locus.sh/hubfs/omnichannel-retail-market.jpg) ![sea-ecommerce-opportunities](https://info.locus.sh/hubfs/sea-ecommerce-opportunities.jpg) ![image-infocus-01](https://23584523.fs1.hubspotusercontent-na1.net/hubfs/23584523/image-infocus-01.png) [Register for the latest webinar](https://locus.sh/resources/events/) Days to go © 2026 Mara Labs Inc. 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