How to Tackle the Logistical Challenges of Reverse Logistics

About the webinar

With e-commerce rapidly expanding in North America, so are product returns. Every return is a lost sale, and poorly-handled returns bleed more revenue by raising costs and reducing customer satisfaction.

As expectations around convenience and flexibility continue to rise, projections estimate the value of returned goods purchased online in North America to reach $ 256.4 billion, by 2029. This is slightly more than a quarter of returns across all channels (in-store and online) in 2022, which was at $816 billion. This lost revenue surpasses the amount the U.S. federal government allocated to education, training, and employment programs in 2022.

These staggering numbers make it imperative to plug unnecessary revenue loss by tackling logistical challenges and the hidden inefficiencies plague the reverse logistics chain.

Join us on an insight packed journey where we will unfold various ways on how players in the market have been efficiently addressing this highly disruptive leg of the logistics journey.

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Key discussion points

Understanding the growing importance of Reverse Logistics

Market Projections & Revenue Impacts

Logistical Challenges & Economic Impact

Strategies & Innovations to help solve the challenges

Future Growth & Opportunities

Panelist

Brian Mclean

Director Sales - North America

Brian McLean is a seasoned sales leader with a distinguished career spanning over two decades in the industry. Brian serves as Director of Sales - North America at Locus, a global last-mile logistics technology company that enables enterprises to achieve last-mile excellence. In his current role, Brian leads the sales and revenue generation efforts such as pipeline development, customer acquisition, and retention, strategic planning, etc.

Prior to joining Locus, Brian held several key sales leadership positions in major corporations such as Transflo and Omnitracs, where he outpaced sales objectives, helped foster innovation, and contributed significantly to the company’s sales pipeline.

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